Refund Policy

Last updated: [Jan 23, 2026]

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Starboard operates as a curated watch boutique and fulfills orders through third-party brands and authorized suppliers. Because of this fulfillment model, all sales are final.

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No Refunds or Returns
Starboard does not offer refunds, returns, or exchanges for any products once an order has been placed. By completing a purchase on our website, you acknowledge and agree that all sales are final.

Orders cannot be canceled, modified, or refunded after processing has begun.

Shipping Responsibility and Address Accuracy
Starboard does not directly handle shipping or delivery. All orders are fulfilled and shipped by third-party suppliers or partner brands.

Customers are solely responsible for ensuring that all shipping information, including name, address, and contact details, is entered correctly at checkout. Starboard is not responsible for delays, lost packages, failed deliveries, or non-delivery resulting from incorrect, incomplete, or inaccurate shipping information provided by the customer.

Once an order has been submitted, Starboard cannot change or correct shipping details.

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Lost, Delayed, or Stolen Packages
Starboard is not responsible for packages that are lost, delayed, or marked as delivered by the carrier. Shipping timelines are estimates only and are not guaranteed. Any issues related to shipping delays, customs processing, carrier handling, or theft after delivery are outside of Starboard’s control and are not eligible for refunds or replacements.

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Damaged or Defective Items
If an item arrives damaged or defective, customers must contact Starboard within [insert number, e.g., 7] days of delivery and provide clear photo evidence of the issue. Any resolution, if offered, is determined solely at Starboard’s discretion and does not guarantee a refund, replacement, or exchange.

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Chargebacks and Payment Disputes
By purchasing from Starboard, you agree not to initiate chargebacks or payment disputes for orders that fall within this Refund Policy. Unauthorized chargebacks may result in account restrictions or order refusal.

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Legal Disclaimer
Starboard makes no guarantees regarding shipping speed, delivery dates, or carrier performance. To the maximum extent permitted by law, Starboard shall not be held liable for any losses, damages, or expenses resulting from shipping errors, customer-provided misinformation, or third-party fulfillment issues.